At Peties, we are committed to enriching the lives of dogs and cats by providing them with a haven filled with love and joy. We believe every pet deserves a paradise, and we're here to help you create one for your furry friends.

Yes, we prioritize the safety and well-being of your pets. All products featured on Peties undergo rigorous quality checks to ensure they meet the highest standards for pet safety.

At Peties, we prioritize sustainability. Many of our products are sourced with eco-friendly materials, and we continually strive to increase our selection of environmentally conscious options.

Upon completion, you'll receive an automated email confirming your order.

Please retain this email for future reference until you receive your package.

If, for any reason, the confirmation email doesn't appear in your inbox, please check your spam or junk folder. If you still cannot find it, kindly contact our support team, and we'll swiftly resolve the issue for you.

Once your order is shipped, you should receive a shipment confirmation number within 24-48 hours via email, allowing you to track your package. You can use our tracking page to monitor the status of your order.

All orders undergo processing within 1–5 business days. Please note that processing doesn't occur on weekends or holidays.

Presently, we offer standard free shipping with an estimated delivery window of 7–10 days for all orders.