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FAQs

How much does shipping cost?

Shipping is free on all orders

How long until I receive my package?

Processing time for all orders is 1-5 business days, and shipping takes 7-10 business days for all orders.

How can I track my shipment?

Once your order is shipped, you should receive a shipment confirmation number within 24-48 hours via email, allowing you to track your package. You can use our tracking page to monitor the status of your order.

How can I get in touch with Peties for support?

For any queries or assistance, don't hesitate to contact our customer support team. You can reach us via email at support@peties.co.uk or by using the Contact page.